Returns & Exchanges

At Vital Care USA, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Our goal is to ensure you find the perfect fit and style with absolute confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; once received, we will process your refund or exchange within 5-7 business days.